FAQ's

Q. How do I know that your training courses will be any good?

A. Burningsuit Ltd are accredited by the Institute of IT Training as an Accredited Training Provider.  To achieve this accreditation, we abide by the code of practice laid down by the Institute.  This ensures that we deliver quality training at all times.

Q. Are your trainers qualified to deliver IT Training courses?

A. Yes.  All our trainers are highly experienced and hold a number of different qualifications that ensure they deliver courses to a very high standard.  Most of our trainers hold the TAP accreditation in Delivery Skills, issued by the Institute of IT Training.  Other trainers will hold technical qualifications such as Microsoft Certified Professional.   

Q. Do you use Freelance Trainers?

A. No.  All our trainers are employees of Burningsuit Ltd.  This ensures that we can constantly oversee the quality of the training that we provide.

Q. Do you run any public training courses?

A. No, all of our courses are conducted on site.  This means that we can tailor courses specifically to your requirements instead of a "one size fits all" approach.

Q. Is your training day rate on a per delegate basis?

A. No. The day rate you see on our prices page is a single cost for up to 8 delegates. 

Q. Will there be any additional costs that I may have to pay?

A. For on-site courses, we try to keep these to a minimum. Depending on your proximity to West Sussex, we may also charge for trainer's travelling expenses, accommodation and subsistence. If you require laptops, there may be an additional charge for a courier.  For a breakdown of the expenses we charge, visit our prices web page.

Q. What if it's just me who needs to be trained - will it still cost the same?

A.  Our day rate is the same for one-to-one training.  You'll be receiving private tuition, which comes at a premium, whatever you're learning.   If you think of one-to-one training as being the same as a consultancy session, you'll understand that it's cheap at the price.

Q. What is the maximum number of trainees that can attend a course?

A.  For on-site courses, we always recommend a maximum class size of eight, but we leave this decision up to you. We can supply up to 8 delegate laptops.  The ideal number of trainees on any IT course that combines cost efficiency with maximum learning is six. 

Q. Will I have to bring anything to the training course?

A. Only your thinking cap!  We supply pads, pens and laminated Quick Reference Guides.

Q. What will be required of me during a training course?

A. You will get the most out of our training courses if you come prepared to take an active interest in learning a new topic.  Be prepared to ask questions and be asked questions by your tutor.

Q. Will I be able to practice my new skills before I leave the Training Course?

A. Yes.  All our courses have ample hands-on sessions, structured exercises and workshops as part of the learning process.