Monday
Jan232012

Train the benefits

My father was a salesman. His working life was spent in what was then called "Gent's Outfitting", but we'd probably call it "Retail" today. He could sell anything to anyone, he was a natural salesman who was interested in his customers, but who also took time to study the sales profession. As a consequence we discussed sales techniques around the family dining table, and when I started working in Computers, Dad gave me some welcome sales advice.

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Tuesday
Jan102012

12 Questions to ask your Training Provider

So, you've decided to get some onsite computer training for your staff, great. Onsite training in Microsoft Applications can really enhance productivity, and shows you value your workforce. However there are countless onsite training companies to choose from. How will you make your selection? Here is a list of 12 questions we think you should be asking any prospective training provider.

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Thursday
Jan052012

Turn Herbert’s face to the wall Mother, - Training room layouts

It seems that some training rooms were designed more for the benefit of the Facilities or IT department than the delegates. The simplest method to lay out a square training room is to have desks on three walls with the PC’s on them, and the delegates facing them. Of course this is very easy for IT, they just use the power outlets on the wall and run cables along the desks. But the delegates are facing away from the trainer.

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