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The Burningsuit Consultancy

The Burning Issue

Dear Reader,

What July already! If you can tear yourself away from planning your Summer Holiday, or dreaming about it if you've just returned, take a look at this month's Burning Issue.

Access to the office systems, email, voicemail and messaging can be a wonderful thing, but it can also lengthen the business day to the point where we are always at work. So is your remote access Heaven or Hell ? We look at some experiences.

OpenOffice keeps moving on and improving, I've had a chance to take a closer look at the new version.

Remember there is an  Archive of past Burning Issues on our web-site. So if you've only just subscribed you can catch up on old issues there. Of course if you like this little newsletter, tell your friends, send them to the website or get them to subscribe here. If you don't like it, tell me.  You can unsubscribe with [UNSUBSCRIBE], or send me an email and I'll make sure you don't receive another copy.

Holiday fever is hitting Burningsuit Towers, and we won't be publishing an "Issue" in August, so we'll see you in September.
                                                     
Stuart Box - Email me your feedback


Remote Access, Heaven or Hell?

Today's technology enables remote access to the office all day every day including week-ends, but is it a good thing?  If you can access work at any time are you tempted, or expected to work all the time ?

It has got to the stage where Microsoft has even issued guidance to its UK employees on when they should disconnect from the Internet at home or turn off their mobile phones.

"The provision of a smart phone in no way requires users to either view or respond to business related emails or calls out of office hours," said Steve Harvey, Director of People and Culture at Microsoft.

"Individuals are not skilled in setting the boundaries between work and home (and) colleagues fail to respect other's rights to free time."

The guidelines were issued after a six-month trial, when 443 Microsoft employees were given smart phones, tablet PCs and broadband Internet access in their homes. Although work productivity went up, there were calls from staff for "clarity of expectations" and an "agreed etiquette" from management as to when work ended and when home life began.

"There is a problem with (work) encroaching on home life, if the individual does not manage it and set the boundaries," said Harvey.

Microsoft now runs programs for its staff aimed specifically at ensuring that people take control of their own work-life balance.

But while some employees are already using the latest technology to achieve a better work-life balance, many are not. A recent UK survey of 600 businesses by mobile operator O2 found that although many employees had signed up for flexible working practices, including working from home, it had yet to become a reality.

So who's in charge, you or the technology ? Can you access your office from where and when you want? and how does that affect your home/life balance. Do you want to telecommute, or hold "virtual" meetings from home over broadband internet. Talk to us at the Burningsuit Consultancy, we can help.

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Tips to avoid SPAM.

SPAM, or Unsolicited Commercial Email  Is one of the big problems of having an email address. Increasingly SPAM emails clog up our inboxes, slow down our downloads, and waste our precious time clearing and deleting them.

To help avoid getting SPAM in the first place Microsoft have published some tips.

Be careful about disclosing your e-mail address. Some spammers get address lists from Web sites where you may have signed up for free offers, ordered something online, or entered a contest. They can also get your address from Internet white pages listings, newsgroups, CV postings, and chat rooms.

Follow these tips whenever you can:

  • Set up an e-mail address dedicated solely to Web transactions. Consider using a free mail service to set up an e-mail account for your online transactions. This will help you keep your real e-mail address private.
  • Only share your primary e-mail address with people you know. Avoid listing your e-mail address in large Internet directories. Don't even post it on your own Web site.
  • Disguise (or "munge") your e-mail address. Use a munged address whenever you post it to a newsgroup, chat room, or bulletin board. For example, you could give your e-mail address as "s0me0ne@example.c0m" using "0" (zero) instead of "o." A person can interpret your address, but the automated programs that spammers use cannot.
  • Watch out for checked boxes. When you buy things online, companies sometimes add a checkbox (pre-checked!) to indicate that it's fine to sell or give your e-mail address to responsible parties. Click the check box to clear it.
  • Review the privacy policies of Web sites. When you sign up for Web-based services such as online banking, shopping, or newsletters, review the privacy policy closely before you reveal your e-mail address. The privacy policy will outline the terms and circumstances regarding if—or how—the site will share your information. (If you don't read a statement, you could potentially "agree" to share your personal information without knowing it.)
  • If the Web site doesn't explain how it will use your personal information, think twice about sharing it. Also be aware that many companies—even legitimate ones—may share your information in ways that you may not like.

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Alison's tip of the month, Ditch the Mouse


If you're a touch typist (or even if you're not! - stuart), you can drive much of Word and other Microsoft applications by using shortcut keys. Rather than having to grab for the mouse, learn some of these shortcut keys which should make things easier.
Decrease Font One Point CTRL+[   Print Preview CTRL+F2
Double Line Spacing CTRL+2   Remove Hanging Indent CTRL+SHIFT+T
Double Underline CTRL+SHIFT+D   Remove Indent CTRL+SHIFT+M
End/Start of Document CTRL+END / HOME   Repeat Last Action F4
Find CTRL+F   Reset Character Formatting CTRL+SPACE
Format Font CTRL+D   Reset Paragraph Formatting CTRL+Q
Go To CTRL+G or F5   Reveal Formatting SHIFT+F1+Click Text
Go To Next Document CTRL+F6   Right Justify CTRL+R
Go To Next/Previous Field F11 / SHIFT+F11   Save As F12
Hanging Indent CTRL+T   Save Document CTRL+S or SHIFT+F12
Office Assistant F1   Select Document CTRL+A
Increase Font One Point CTRL+]   Select Table ALT+5 (Num Pad)
Indent CTRL+M   Select Table Column ALT+Click Column
Insert Field Characters CTRL+F9   Single Line Spacing CTRL+1
Italic CTRL+I   Small Caps CTRL+SHIFT+K
Line Break SHIFT+RETURN   Underline CTRL+U
New Document CTRL+N   Undo CTRL+Z

If you'd like Alison to help unlock the secrets of Word, Excel, or any other of the products we train on, for you or your company, feel free to contact her, or look at the course details on our website.

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OpenOffice 1.1.2 New Release.

Following last month's look at Open Source products in general and OpenOffice in particular, I can tell you a bit more about the new release of OpenOffice,  available from their web site www.openoffice.org

This is mainly a bug-fix release which fixes several small annoyances and problems. However it also has some optimisations which makes OpenOffice start up faster and operate quicker. If you are already an OpenOffice user it's worth getting this release. I've installed it on the systems at Burningsuit here, and it works very well.

If you haven't yet tried OpenOffice maybe this is a good time to take a look. OpenOffice includes a word-processor, spreadsheet, presentation program, a drawing application, and a number of other programs. It is released under an OpenSource licence, and is free to download and use.

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The Burning Issue takes a Holiday

In common with an increasing amount of the commercial world "The Burning Issue" will be taking a holiday in August, so our next issue will be in September, refreshed and ready for the fray.

Those of you with a prurient interest with the doings of others can find out how I am spending my holiday here. Well, it's about a far removed from computing as you can get!

Best Wishes to all, and if you're taking a holiday I hope you enjoy it.

 

From
The Burningsuit Consultancy


July 2004

In This Issue:

Remote Access, Heaven or Hell
 
Tips to avoid SPAM
 
Alison's Tip
 
OpenOffice 1.1.2. new release
 
The Burning Issue takes a holiday
 
 
About the Burningsuit Consultancy
 
 

 Training:

 

  Cool Links:
Useful, fun or just downright weird, send me your favourites.

Channel 4 Cricket
How are  the Windies doing ? Plus a desktop Richie!
www.flexibility.co.uk
New ways of working, worth a look if you're interested in remote access and teleworking
The Chap
A magazine for us debonair chaps-about-town.
Olympics
Brilliant Olympic themed animation
Athens2004
The official Olympics website
Mailwasher
A good way to fight SPAM
SPAMALOT
A musical of Monty Python and the Holy Grail! Can it be true!!
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