Microsoft Outlook  - Level 1Download Course Outline

This is the outline of our Microsoft Outlook Level 1 course - Duration: 1 day

Outlook is more than just an email application; it provides you with powerful solutions for organising your time and managing your daily priorities.   This course will give you the skills to send, receive and organise your emails and also to manage your time through powerful calendar features and to prioritise daily tasks.

We specialise on on-site training and can come to you to run our course either on your PC's or provide our own high specification equipment. If you want specific training for your staff, we're happy to customise this course to your requirements, adding or removing topics as necessary.


 Call us on 0800 0199 746  


Microsoft Outlook  - Level 1 course content

Download a PDF course outline using the "Download Course Outline" link on the right. 

Basic Email Skills

  • Correctly address, send and reply to an email both to company colleagues and external recipients.
  • Send a recipient a file by inserting an attachment.
  • Mark messages Unread so you can come back and read them later.

Organising your Inbox

  • Change the reading pane position
  • Quickly and easily find emails by Sorting.
  • Use Grouped or Ungrouped arrangements of emails.
  • Using Follow Up Flags to ensure your response to emails.
  • Use Categories to categorise emails using colours. 
  • Find information easily by adding additional columns to your Inbox.
  • Search for emails using the Search box.

Working with the Navigation Pane

  • Minimise the Navigation Pane.
  • Easily access your email folders by moving them into your Favourites Folder.
  • Customise the Navigation Pane to show your favourite parts of Outlook.
  • Work with email folders: Drafts, Deleted Items, Junk E-mail.

Working with Folders

  • Organise your emails by putting them into folders.
  • Move multiple emails into folders.

Using Search Folders

  • Use Search Folders to quickly find emails.
  • Create your own Search Folders to find emails from senders or with specific subject matter.

Using the To-Do Bar

  • Use the Date Navigator to easily find appointments.
  • Display up-coming appointments.
  • Use the To-Do list to quickly enter today’s tasks.

Using the Send Options

  • Mark an email as Importance or Confidential.
  • Confirm a recipient as read your email.

Creating Signatures

  • Make sure that your emails are signed consistently.
  • Set up a default signature.

Setting Up the  Out of Office Assisant

  • Make sure that people know when you can’t respond to their email eg when on holiday.

Using The Calendar

  • Enter Appointments and All Day Events 
  • Mark Appointments as Private.
  • Let other people see your calendar.

Setting Up Contacts

  • Use your Contacts folder to record names and email addresses of external recipients of your emails.
  • Create a Distribution List.

Setting Up Tasks

  • Set up Tasks and due dates to ensure you get things done on time.

We also offer this course as Live Online Learning - follow this link to learn more.


 Call us on 0800 0199 746