“We're at
the point now where the challenge isn't how to communicate effectively
with e-mail, it's ensuring that you spend your time on the e-mail that
matters most.” Bill Gates
What this course will do for
you: Outlook is more than just an email application;
it provides you with powerful solutions for organising your time and
managing your daily priorities. By learning how to use Outlook effectively,
you’ll become less frustrated and save valuable work time. This course will
give you the skills to organise and find your emails, manage your time
through powerful calendar features and prioritise daily tasks to get them
done on time. By using hands-on sessions and data relevant to your work,
this course will show you how easy it is to use Outlook and get the skills
to become more efficient and productive in your work.
To get the most out of this
course: You don’t need any previous experience of using email but you should
be reasonably confident in general computer use. Or, you have been using
email for some time and you would now like training in all the Outlook
features that you currently don’t use effectively or efficiently but would
like to.
Duration: 1 Day
Course Topics:
Introduction to the Outlook Environment
Customising Mail Folders
Basic Email Skills
Using the Calendar
Using the Send Options
Setting Up Contacts
Organising Your Emails
Setting Up Tasks
Outlook Tips
If
you regularly email someone with a long name, type the first few letters of
their name when addressing an email. When Outlook underlines the name with
the red squiggle, right click and choose the correct name. The next time,
you can use the same few letters and Outlook will complete the full name for
you.
When
you have the same person in the Global Address book and your Contacts, when
you type in the name of this person, Outlook will either use the Global
Address book address or the Contacts name depending on the setting on the
Addressing Tab of the Services dialog from the Tools menu. To control this,
use = before the name for the Global Address or - before the name for the
Contacts.
If
you use the Reading Pane to read email messages then try this. Press the
Spacebar to scroll through the message, and onto the next one or Shift
Spacebar to go backwards. To re-arrange the Reading Pane, choose the options
from the View menu.
When
addressing an email message to multiple addresses, press Enter between each
one. When you move to a different part of the message, Outlook will
automatically separate each name with a semi-colon.
If
you want to display more than one Outlook folder at a time, try opening one
of them in a new window. To do this right click on the folder in the Folder
List or the Outlook bar and choose Open in New Window. Click on the X to
exit the window when you have finished.
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Introduction to the Outlook Environment
If
you regularly email someone with a long name, type the first few letters of
their name when addressing an email. When Outlook underlines the name with
the red squiggle, right click and choose the correct name. The next time,
you can use the same few letters and Outlook will complete the full name for
you.
When
you have the same person in the Global Address book and your Contacts, when
you type in the name of this person, Outlook will either use the Global
Address book address or the Contacts name depending on the setting on the
Addressing Tab of the Services dialog from the Tools menu. To control this,
use = before the name for the Global Address or - before the name for the
Contacts.
If
you use the Reading Pane to read email messages then try this. Press the
Spacebar to scroll through the message, and onto the next one or Shift
Spacebar to go backwards. To re-arrange the Reading Pane, choose the options
from the View menu.
When
addressing an email message to multiple addresses, press Enter between each
one. When you move to a different part of the message, Outlook will
automatically separate each name with a semi-colon.